Orders are processed and fulfilled daily with the exception of weekends and public holidays.
Normally we ship all parcels within 1-5 business days after payment. We provide free shipping for all orders depends on the destinations country and order amount. On other cases a flat rate shipping is provided. Once your order has been shipped, you'll receive an email informing that your order has been shipped, along with tracking number(s).
Shipping charges wherever applicable are not refundable.
The delivery date is only for reference, busy season, bad weather can cause delays. SilaDea is not responsible for post office and courier's delays. In the unlikely event of delays, we are here to help. Please contact us immediately at firstname.lastname@example.org
Orders may not ship within 5 days due to stock issues, lack of order information, billing delays, order verification process, custom products.
NOTE: All Personalised jewellery items such as monogram and name necklaces orders are custom made and take 1-7 business days to prepare before shipping. Customer will be notified via email when the order is ready to be shipped.
Post air mail to Eastern-European countries and South American countries may take up to 45 days to arrive.
Standard Shipping (with tracking) 10-20 Working Days
Priority Shipping (with tracking) 4-7 Working Days